Accessibility

Our commitment to creating an inclusive platform for everyone

Our Commitment to Accessibility

At Tixket, we believe that everyone should have equal access to events and experiences. We are committed to ensuring that our platform is accessible to all users, including those with disabilities. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Accessibility Features

Our platform includes the following accessibility features:

  • Keyboard Navigation: All functionality is operable through a keyboard interface without requiring specific timings for individual keystrokes.
  • Screen Reader Compatibility: Our platform is designed to work with screen readers such as JAWS, NVDA, VoiceOver, and TalkBack.
  • Text Alternatives: We provide text alternatives for non-text content so it can be changed into other forms people need, such as large print, braille, speech, symbols, or simpler language.
  • Color Contrast: We ensure sufficient contrast between text and its background to make content readable for users with low vision or color blindness.
  • Resizable Text: Our text can be resized up to 200% without loss of content or functionality.
  • Clear Navigation: We provide multiple ways to navigate our platform and make it easy for users to find content and determine where they are.
  • Predictable Operation: Our platform operates in predictable ways, with consistent navigation and functionality throughout.

Accessible Event Information

We encourage event organizers to provide detailed accessibility information for their events, including:

  • Wheelchair accessibility
  • Availability of accessible seating
  • Assistive listening devices
  • Sign language interpretation
  • Sensory-friendly accommodations
  • Service animal policies

This information is clearly displayed on event pages to help attendees make informed decisions about which events to attend.

Continuous Improvement

We are committed to continuously improving the accessibility of our platform. We regularly:

  • Conduct accessibility audits
  • Test with users who have disabilities
  • Train our team on accessibility best practices
  • Stay updated on the latest accessibility standards and technologies

Feedback

We welcome feedback on the accessibility of our platform. If you encounter any barriers or have suggestions for improvement, please contact us at:

Email: accessibility@tixket.xyz
Phone: +1 (555) 123-4567

We are committed to addressing accessibility issues promptly and will provide alternative formats or assistance as needed.

Accessibility Statement

This accessibility statement applies to the Tixket website (tixket.xyz) and mobile applications. We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Tixket is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Compatibility with Browsers and Assistive Technology

Tixket is designed to be compatible with the following assistive technologies:

  • Screen readers (including JAWS, NVDA, VoiceOver, and TalkBack)
  • Speech recognition software
  • Screen magnification software
  • Alternative input devices

Tixket is compatible with recent versions of major browsers, including Chrome, Firefox, Safari, and Edge.

Technical Specifications

Accessibility of Tixket relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

Tixket has assessed the accessibility of our platform by the following approaches:

  • Self-evaluation
  • External evaluation
  • User testing with assistive technologies

Legal Compliance

Tixket is committed to complying with applicable accessibility laws and regulations, including:

  • Americans with Disabilities Act (ADA)
  • Section 508 of the Rehabilitation Act
  • European Accessibility Act

We strive to ensure that our platform is accessible to all users, regardless of ability or method of access.